Internship position

From the unrivalled majesty of the rugged Southern Alps to the vibrant life of our major cities, New Zealand’s Heritage Hotels are proud to offer superior, suite-style accommodation in all the country’s major locations.

Intern Duties

Orders:

• Perform the tasks of order taking, ensure accuracy by repeating the order(s) back to the guests
• Deliver orders promptly to the kitchen production area
• Ensure that dockets are written clearly and correctly so the cashier and kitchen can fulfil their duties effectively

Food Service:

• Deliver ordered meals to guests promptly to maintain temperature and appearance, ensure items are announced
• Keep tables and service areas clean and tidy as per restaurant/bar procedure manuals
• Maintain hygienic food service techniques during service
• Adhere to quality standards for food service areas of the hotel
• Take responsibility for your designated section and station

Customer Service:

• Take initiative to ensure that interactions with our customers (internal or external) are positive and productive
• Work together with colleagues and management to meet the goals of the department/hotel
• Take a positive problem-solving approach with issues and concerns
• Ensure a good working relationship with other staff members
• Provide efficient, friendly and professional service to all guests
• Handle any complaints or mistakes efficiently or call your supervisor

Sales:
Maximise sales opportunities through suggestive selling and up-selling of food & beverage items.

Company Description:
Location: Auckland
Industry: Hospitality
Position: Food and Beverage Attendant
Vacancy code: NZ 1731